Effective Date: October 12, 2024

Welcome to Rangeeliyo.com (“the Website”). This Privacy Policy outlines how Rangeeliyo collects, uses, discloses, and protects your information when you visit our website or use our services. By accessing and using Rangeeliyo.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of personal and non-personal information to provide and improve our services.

1.1 Personal Information:
When you place an order or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (collected securely through payment gateways)

1.2 Non-Personal Information:
We may collect non-identifiable information such as:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Data (e.g., pages visited, time spent, etc.)

2. How We Use Your Information

We collect and process your data to enhance your experience with Rangeeliyo.com. The purposes for collecting data include:

  • Order Fulfillment: To process your order, manage shipping, and provide tracking information.
  • Customer Support: To respond to your inquiries or resolve issues.
  • Personalization: To provide product recommendations or display relevant content.
  • Marketing and Promotions: To inform you about special offers, new products, or discounts (with your consent).
  • Website Improvement: To monitor website usage and improve performance.
  • Legal Compliance: To meet legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We use trusted partners (such as payment processors and shipping companies) to fulfill your orders.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
  • Business Transfers: If Lavanya Crafts undergoes a merger or acquisition, your data may be transferred to the new entity.

4. Data Security

We take the security of your data seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption to ensure secure transactions.
  • Restricted Access: Only authorized personnel have access to personal data.
  • Payment Security: We do not store sensitive payment details. All payments are processed securely by third-party gateways.

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your personal information, such as using strong passwords and avoiding sharing your login credentials.

5. Your Rights

As a user of Rangeeliyo.com, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If any information is inaccurate or incomplete, you can request corrections.
  • Erasure: You may request that we delete your personal data, subject to certain conditions.
  • Withdraw Consent: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
  • Data Portability: You may request a copy of your data in a portable format.

To exercise any of these rights, please contact us at hello@rangeeliyo.com.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

  • Essential Cookies: Required for website functionality, such as shopping cart management.
  • Analytics Cookies: Help us analyze website traffic and improve performance.
  • Marketing Cookies: Used to deliver relevant ads based on your browsing behavior.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have collected data from a child under 18, we will delete it promptly.

9. Retention of Data

We retain personal information only as long as necessary for the purposes stated in this policy or as required by law. When personal data is no longer needed, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically for the latest information on our privacy practices.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, feel free to contact us:

  • Email: hello@rangeeliyo.com
  • Phone: +91-8000459420
  • Address: 185, Tara Nagar-C, Near Khirni Phatak, Jhotwara, Jaipur-302012